Skip to content
Free shipping on all orders

Frequently Asked Questions

Orders are typically processed within 1–4 days (Mon–Sun) post purchase confirmation. A tracking link will be emailed once the order is shipped.

It typically takes 9–19 business days (Mon–Sun).

We offer free shipping on all orders.

Yes, you can. Once your order has been dispatched, you’ll receive a tracking link so you can follow your delivery in real time. You can also follow your delivery via the 'Track Your Order' page.

If your order hasn’t arrived within the expected timeframe, first check your tracking information for any updates. Still unsure? Contact us at info@veloradress.com— we’re happy to help.

You can return any item within 30 days of delivery, if unused, unworn, and in original condition with all tags attached. Initiate process via email.

We accept Visa, Mastercard, American Express, PayPal, Union Pay, Shop Pay, Apple Pay & Google Pay