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Free shipping on all orders | Fast worldwide delivery
Free shipping on all orders | Fast worldwide delivery

Frequently Asked Questions

For questions about shipping, returns, or the upkeep of your most recent purchases — this is the primary resource. Should further aid be necessary, our team remains accessible for communication.

Orders are typically processed within 1–4 business days (Mon–Fri) post purchase confirmation. A tracking link will be emailed once the order is shipped.

It typically takes 8–15 business days (Mon–Fri).

We offer free standard shipping on all orders worldwide.

Yes, you can. Once your order has been dispatched, you’ll receive a tracking link so you can follow your delivery in real time. You can also follow your delivery via the 'Track Your Order' page.

If your order hasn’t arrived within the expected timeframe, first check your tracking information for any updates. Still unsure? Contact us at info@veloradress.com— we’re happy to help.

You can return any item within 30 days of delivery, if unused, unworn, and in original condition with all tags attached. Initiate process via email.

We accept Visa, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay & Google Pay

Yes, we provide worldwide shipping.